Returns & Exchanges

At Alfaparf Milano, we want you to be completely satisfied with your professional hair care purchase. If you are not happy with your order, you may return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Return

Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

2

Pack Securely

Place the unused products in their original packaging, ensuring they are well-protected to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your box and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing